Commercial Customer Survey

The results of this survey will help us determine your interest in using natural gas. Your response will be instrumental in our decision to expand the natural gas distribution system in your area. Completing this survey implies no obligation or commitment on your part to convert your business to natural gas. In order to make the proposed expansion project financially feasible, Enbridge St. Lawrence Gas may have to include a temporary surcharge on your monthly bill as allowed under the New York State Public Service Commission policy. This relatively small surcharge would be included in your monthly bill for a period up to five years. With the temporary surcharge included estimated energy cost for your facility currently show that you could save as much as 36% to 67% in annual energy costs depending on your current energy source (fuel oil, propane, electricity)*. *Energy rates calculated using July 2010 rates. Name: Owner      Tenant Address: PO Box: Municipality: Home Telephone: Business Telephone: Email Address:

1. Type of business? Retail      Office      Restaurant      Other Explain

2. What equipment do you currenty use? Interested in Converting? Equipment Type Fuel Type InputBTU's Make Age Yes No Boiler (steam) Boiler (water) Furnace Water Heaters Unit Heaters Rooftop Cooking Makep Air Other

3. What are your annual costs and cunsumption (approximatly)? Fuel Source Cost Consumption Electricity Fuel Oil Propane Other

4. What is the square footage of your business/facility?

5. If a natural gas pipeline is installed in your area, would you be interested in converting your business to natural gas? Yes      No

6. If you are interested and say yes, how soon after the pipeline construction is completed would you convert to natural gas? Year 1      Year 3      Year 5      Year 10

7. What are the most important reasons for converting to natural gas (choose more than one)? Energy Savings Environmental Benefits Competitive Advantage Lower Operating Costs No Fuel Tank Reduced Dependence on Foreign Oil Other

8. If you are not interested, can you explain why you would not convert?

9. Does your business\organization have any expansion plans in the near future? Yes      No

10. If yes, does the availability of natural gas help in your expansion plan? Yes      No If yes, please explain (optional)

Signature: Date:

Privacy Commitment: At Enbridge St. Lawrence Gas, we are committed to providing excellent service and to ensuring that our relationship with you is conducted with integrity and in a responsible, fair, honest and ethical manner. The personal information that you are providing to us will be kept confidential and will only be used to determine the feasibility of expanding the Company's natural gas distribution system to your community. Questions about this survey or about our plans to expand to your community can be directed to Enbridge St. Lawrence Gas, 33 Stearns St., Massena, NY 13662.