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Home Energy Assistance Program
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Residential serviceSt. Lawrence Gas has seven classes of service, with different rates for each class of service. Residential service is classified as Service Classification No. 1. For residential service, the space utilizing gas service must be primarily for living space. Some commercial activity is permitted, as long as less than 25% of the cubic space in the building is used for non-residential activities, such as a beauty salon, or a craft shop. It does not matter if the property is income-producing property, in the case of rental property. Certain religious organizations, veteran’s organizations, and certain community residences are allowed to obtain service at residential rates. A complete description can be found in the St. Lawrence Gas Tariff, P.S.C. No. 2 – Gas, Leaf No. 46. Follow these steps for gas serviceIf you are moving to a home or apartment and you wish to change the gas service to your name, you can sign-up for service on our website. If you are requesting a new gas line to be installed, you will be asked to sign all the appropriate paperwork. Your service line will be normally installed within seven weeks during our construction season (May – October). Before your Residential natural gas service can be used, follow the steps below:
Call Before You Dig - It's the LawDig Safely Service “Street Locator”Wondering if there is natural gas service where your home or business is located? Just click here, select the community you would like to check, and you will access an alphabetical list of streets where we have gas service. Since we didn’t include street numbers, you might have to call us to confirm the availability of service. Residential gas pricesThe price our customers pay for natural gas, which can change from month to month, includes a number of different elements, such as:
The unit of measure for the cost is a therm. One therm is equivalent to 100,000 British Thermal Units (BTUs). One BTU is the amount of heat energy needed to raise the temperature of one pound of water by one degree Fahrenheit.
Comparisons with Other FuelsThe above price of natural gas, compared with other sources of fuel, is displayed below. These comparisons are based on information we collect from other suppliers in our local market and therefore may be subject to variation.
Long Term Trends - Natural Gas is a good deal!Natural gas has enjoyed a cost advantage over other fuel sources. The following chart displays prices over a five year period.
Landlord informationIf you are a landlord, you might want to consider maintaining continuous gas service at your rental property. You have the choice of several options with this program:
This option will ensure that if a tenant requests gas service to be disconnected, or if a tenant's service is disconnected for non-payment, service can be maintained and switched to your name. To take advantage of this program, you need to complete and return the Landlord Agreement Application. See complete details on the application form.
Shared meter informationA "shared meter" is a situation where a tenant's natural gas service is being used outside the tenant's dwelling. For example, assume that a tenant is on the second floor and a landlord is on the first floor. If the gas used to heat the basement (where the tenant has no access) is coming from the tenant's meter, a shared meter condition exists. New York State law addresses this situation and protects the tenant. Please contact us if you suspect that you have a Shared Meter. Senior citizensIf you are 62 years of age or older, we will make every effort to maintain natural gas service to you and any other household members. You may also designate a third party to be notified if a bill is overdue and service is scheduled to be shut off. Adobe Acrobat Reader is necessary to view this document. Download it for free by clicking the icon below. 
Home Energy Assistance Program (HEAP)HEAP provides grants (up to $400 per grant) paid directly toward your residential St. Lawrence Gas heating bill. You may be eligible for up to two grants this heating season. St. Lawrence Gas encourages all of its residential customers to call the numbers below early, as funds are distributed on a first-come, first-serve basis. There is also a furnace repair/replacement grant program. To apply (after November 3rd), St. Lawrence county residents can call 379-2303, 379-2373, or 379-2116 and Lewis County residents can call 376-5400. Income guidelines are:
Our access policiesAn individual that is at least 18 years old, must be on premise before employees of St. Lawrence Gas will access your home or business. This individual must be on-site for the duration of our visit. Employees of the Company are required to have their identification badges available to present to you prior to entering a premise. Frequently asked questions |
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