About Us

More Information

Couldn’t find what you were looking for on our website? Check out our At Your Service brochure! There you will find all the information you need to know, such as safety tips, billing and payment options, rate classes, and more. 

At Your Service

Customer Service Hours:

Phones: 1-800-454-2201
Monday – Friday 8 a.m. – 4:30 p.m

Walk-In Offices

Liberty Building Photo

St. Lawrence County: 33 Stearns St., Massena

    • Open Monday through Friday, From 9 a.m. – 4:00 p.m.

Forms:

W-9
* Please note: All payments and correspondence should still be address to: PO BOX 270, Massena, NY 13662