As a Liberty gas customer, you have rights and responsibilities, as provided for in the NYS Department of Public Service (DPS) rules and the Home Energy Fair Practices Act (HEFPA). The below communication summarizes them.
Winter gas safety: Snow and ice are potential hazards you can’t ignore.
Accumulated snow and ice around your natural gas meter, furnace, and water heater vents can cause equipment failures and damage, posing significant safety hazards. From the first significant snowfall to the spring thaw, learn precautions you can take now.
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