Skip to content

Emergency?      1-800-673-3301                    Sorry, we're closed                            Customer Service      1-800-454-2201

Liberty Utilities
  • NEWS/EVENTS
    • News & Press Releases
    • Bill Inserts
    • Newsroom
    • Community Support
    • Kids’ Corner
    • Sign Up For Our E-Newsletter
    • NY Gas Long-Term Plan
  • SMART ENERGY USE
    • Rebates
    • Energy Savings Tips
  • FOR BUSINESS
    • About Liberty
    • Why Natural Gas?
    • Cost Comparison
    • 2025 Rate Update
    • New Service
    • Commercial Service
    • Industrial Service
    • Interruptible Service
  • FOR HOME
    • About Liberty
    • Why Natural Gas?
    • Cost Comparison
    • 2025 Rate Update
    • New Service
    • Residential Service
    • Landlords/Tenants
  • SAFETY
    • Do You Smell Gas?
    • Carbon Monoxide Safety
    • Call Before You Dig
    • Customer Owned Piping
    • Corrugated Stainless Steel Tubing (CSST)
    • Gas Appliance Safety
    • Consumer Fraud
    • Extreme Weather Prep
    • Additional Safety Info
    • For First Responders
    • Our Safety Record
    • Premise Entry Policy
  • CUSTOMER SERVICE
    • Payment Options
    • Understanding My Bill
    • Automatic Payments
    • Paperless Billing
    • Budget Billing
    • Energy Usage Overview
    • Assistance Programs
    • Request Payment Plan
    • Moving
    • Submit Meter Reading
    • Bill Inserts
    • Forms
    • Contact Us
  • MY ACCOUNT
    • Register
    • Log In
    • My Account Overview
Liberty Utilities

Author: Adam Soulia

17th August 202116th September 2022Safety

COVID-19 Update

Liberty Utilities cares about our customers and employees. Click to find out what precautions we are taking in light of COVID-19.

4th September 20196th November 2019Press Release

Updated Public Service Commission Contact Information

If you call Liberty Utilities at 1-800-454-2201 or visit us at 33 Stearns St., Massena and we are unable to help you, […]

29th August 2019Press Release

CONSUMER ALERT – NYS Division of Consumer Protection Warns of Utility Scam

The New York State Division of Consumer Protection is alerting consumers to a scam where people claiming to represent an electric, gas […]

News & Alerts

  • Impact of Import Tariff 5th March 2025
  • 2024 “Elves @ Work” Was a Holly Jolly Success 10th December 2024
  • 2024 Elves At Work Community Party 13th November 2024

Facebook

Affiliate Code of Conduct

Careers

Our walk-in center will be closed for office maintenance Monday, May, 19, 2025 – Friday, May 23, 2025 and Monday, May 26 in honor of Memorial Day. It will reopen Tuesday, May 27, 2025. Please call 1-800-454-2201 if you need assistance, and take advantage of My Account, our customer portal, to manage your account or pay your bills. We apologize for any inconvenience and appreciate your understanding.