Please note the outside drop slot at our Massena office is temporarily unavailable due to renovations to our lobby.
Please access our payment drop box in front of Town Hall on Main Street until further notice.
We apologize for any inconvenience!
Our walk-in center will be closed for office maintenance Monday, May, 19, 2025 – Friday, May 23, 2025 and Monday, May 26 in honor of Memorial Day. It will reopen Tuesday, May 27, 2025. Please call 1-800-454-2201 if you need assistance, and take advantage of My Account, our customer portal, to manage your account or pay your bills. We apologize for any inconvenience and appreciate your understanding.