We are aware of a door-to-door scam in which apparent sales representatives visit residences of Liberty customers and claim they have been overcharged on their bills. The scammers invite customers to provide their Social Security Numbers so they can be switched to something called “Real Time Energy.”
Liberty New York does not allow 3rd party suppliers, and you should be very cautious when anyone asks for your Social Security Number in this context. If you receive any suspicious calls or visits concerning your service with Liberty, please call us at 1(800) 454-2201 to verify the info! Stay Safe!
Emergency? 1-800-673-3301 Sorry, we're closed Customer Service 1-800-454-2201
