Category: Safety

Based on feedback from our valued customers, we are pleased to announce we will be introducing a new My Account online payment […]

Due to the extreme cold weather, we experienced low gas pressure this morning in the Village of Potsdam. Our crews responded immediately, […]

Most customers have heard the news of the increase in energy prices across the country expected this heating season. This price increase […]

Liberty Utilities cares about our customers and employees. Click to find out what precautions we are taking in light of COVID-19.

We are aware of a door-to-door scam in which apparent sales representatives visit residences of Liberty customers and claim they have been […]

Unfortunately the migration to the new system has caused some delays in generating your bill. Our billing and IT teams are working […]

Please note the outside drop slot at our Massena office is temporarily unavailable due to renovations to our lobby. Please access our […]

Liberty employees started to distribute masks last week to first responders and other individuals in our communities that must continue working outside […]

We have been notified of a scam in the area where a robocall claims a customer has been overcharged and that a […]

All Heap benefits are now available until June 30, 2020. They have added a 3rd emergency benefit that is available to customers […]